Check Our our Frequently Asked Questions Below
Shipping, Delivery & Returns
Where do you ship?
Where do you ship?
We currently ship across Canada
Can I track my order?
Can I track my order?
Yes! Once your order ships, we’ll send you a confirmation email with a tracking number. You can use it to follow your order’s journey right to your door.
Can I change or cancel my order?
Can I change or cancel my order?
We process orders quickly to get them to you as soon as possible. If you need to make a change or cancel, email us at hello@ceywa.com as soon as you can. If your order hasn’t shipped yet, we’ll do our best to accommodate your request.
What is your return policy?
What is your return policy?
We want you to love your Ceywa products. If you’re not completely satisfied, you can return unused, unopened items within 30 days of delivery for a refund. To start a return, email hello@ceywa.com with your order number and reason for return
What should I do if my order arrives damaged?
What should I do if my order arrives damaged?
We take great care in packaging, but if your order arrives damaged, please contact us right away. Send an email to hello@ceywa.com with photos of the damage and your order number. We’ll arrange a replacement or refund as quickly as possible.
Product Information
What materials are Ceywa glass bowls and containers made from?
What materials are Ceywa glass bowls and containers made from?
Our glass products are made from high-quality borosilicate glass, known for its durability, thermal shock resistance, and long-lasting performance. Lids are BPA-free, airtight, and leakproof.
Are Ceywa glass containers oven, freezer, and dishwasher safe?
Are Ceywa glass containers oven, freezer, and dishwasher safe?
Yes! They are oven-safe, freezer-safe, and dishwasher-safe, making them versatile for cooking, storing, and reheating food safely.
Do the lids provide an airtight seal?
Do the lids provide an airtight seal?
Absolutely. Our lids are designed to be airtight and leakproof, keeping food fresh longer and preventing spills during storage or transport.
Are Ceywa glass bowls stackable for easy storage?
Are Ceywa glass bowls stackable for easy storage?
Yes, our bowls and containers are nestable and stackable, saving space in your kitchen cabinets or fridge.
How do I clean and maintain my glass bowls and containers?
How do I clean and maintain my glass bowls and containers?
Simply wash in the dishwasher or by hand with warm soapy water. Avoid sudden extreme temperature changes to maintain longevity.
